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Data Protection Declaration

Brief Overview

Thank you for visiting Foundera. We take the protection of your personal data very seriously and want our customers to know which data we collect, use and pass on. Our aim is to ensure the greatest possible transparency with regard to personal data, which is why we have taken the following measures to comply with the statutory data protection provisions.

A. Recommendation

Log out of social media apps and online accounts before visiting websites (e.g. YouTube, Facebook, LinkedIn, Instagram, Pinterest, Twitter, etc.). Otherwise, your surfing behaviour will be recorded by the providers of these services and assigned to your profile. Without prior logout, these providers also record your visit to this website, although no connections to such providers are integrated on this website.

B. Person responsible / contact details

The following company is responsible for data processing on the website www.foundera.ch (hereinafter referred to as the "website"):

Foundera AG
Bellerivestrasse 18
8008 Zurich
CH-020-3052643-1

C. Summary of the handling of personal data

When visiting the website and the application, and in particular when registering as a user, personal data is processed. Personal data is data that relates to a specific or identifiable person. Our services are directed exclusively at persons resident in Switzerland. We therefore comply with Swiss data protection legislation (DSG, VDSG) and, if and to the extent applicable, with the provisions of the European Data Protection Regulation (EU-DSGVO).

D. Legal

We are legally obliged to protect personal data.

We have taken all precautions and measures within our control and concluded corresponding agreements with external service providers so that we can guarantee the protection of this data online and offline to the best of our knowledge and belief.

In Detail
1. Purpose of the processing of personal data

We process your personal data primarily to offer and provide our services, in particular to enable you to start a business and to seek advice from us and our partners in this regard.

In particular, we process your personal data:

- to communicate with you and with third parties;
- to provide, manage, secure and personalise websites, apps, online services and other infrastructure;
- to enter into and process contracts with you;
- to enter into and perform contracts with our suppliers, customers and business partners with whom you interact and for customer relationship management;
- to enable our users to communicate and exchange documents with other users and with third parties;
- to better understand our customers and their behaviour and affinities and to assess and improve the uptake of our services and our service-related communications;
- on behalf of our users, to test your financial performance;
- for advertising and marketing for our own and for other offers of the Mobiliar Group, e.g. for the organisation of events, competitions etc. and for the dispatch of information and marketing messages tailored to target groups. Marketing measures are carried out on the basis of the legitimate interest of Foundera or, where necessary, with your consent. You can object to this data processing at any time;
- to prepare and process company acquisitions and sales and similar transactions;
- to administer and manage our IT and other resources;
- for accounting, archiving, training and other administrative purposes;
- to review and improve our internal processes;
- to ensure the safety of our employees and our buildings and premises;
- to review and comply with legal obligations, including court or government orders; for compliance and to detect, investigate and prevent abuse;
- to enforce our claims and those of our affiliates and to defend claims against us, our employees, our affiliates and our contractors and business partners before courts and authorities in Switzerland and abroad.

The personal data processed by Foundera originates primarily from you personally (e.g. when concluding a contract, from telephone conversations, e-mail traffic). However, personal data may be matched with personal and non-personal information from publicly accessible sources (e.g. the Internet) for marketing purposes. Furthermore, personal data may also be collected by companies of the Mobiliar Group and matched with existing data, subject to compliance with the applicable legal requirements. This also includes data on the use of their websites.

2. Contact by the Visitor / Newsletter

We also process personal data if you contact us as a website visitor, for example via a contact form, and voluntarily provide us with details such as your name and e-mail address. The personal data that is collected in this way is determined by the information requested.

Foundera uses e-mail, telephone and other communication channels (e.g. push messages) to send you individually tailored offers or relevant information. For all types, the personal data you provide (e.g. surname, first name, e-mail address) is used for a personalised approach.

When sending via e-mail, push messages and other electronic channels, we may also process information about the response to messages (e.g. whether a newsletter/advertising e-mail was received and opened) in order to identify messages that are of interest to you and to optimise our measures for you. In addition, we can analyse the use of our website that was visited via a link in the e-mail. We use this information to measure the success of a campaign. These analyses are carried out in aggregated form, i.e. without reference to persons.

Newsletters can be sent with your consent and under certain circumstances on the basis of a legitimate interest. You have the option in each newsletter to object to receiving further newsletters. To do so, use the link provided in the respective newsletter.


3. Passing on Data to Third Parties
3.1 Passing on Data to our Partner Companies

Personal data will only be passed on to third parties for their own purposes after a corresponding notice and based on your consent, if required by law.

In order to process the orders of Founder:in, Foundera is entitled to pass on the personal data entered by Founder:in to the partner companies. Partner companies process the data as independent responsible parties.

3.2 Order data processing

Data may be passed on to third parties if we involve third parties (commissioned data processors) as part of the fulfilment of our contractual obligations (hosters, development partners, etc.). These third parties may process the data exclusively within the framework of our specifications and only within the framework of this data protection declaration. In particular, they may not use the data for their own purposes. 4.

4. information from third parties

Foundera's partner companies inform Foundera whether the user has received a service or purchased a product after the referral. In the case of a successful referral, additional information is provided as to which service was obtained or which product was purchased. The data can be used to calculate the brokerage fee and for analysis purposes.

5. Transfer of data abroad

Data will not be transferred abroad for purposes other than those listed in this data protection declaration. If the level of data protection abroad does not correspond to the Swiss or EU level, we will strive for contractual compliance with the Swiss or EU level of data protection.

6. Cookies

We use cookies on our website and in the application to statistically record the way in which the website is used (e.g. number and type of visits to the website, information and user preferences as well as country and language settings). This information is used to make the website user-friendly and to optimise the information. Cookies are small files which are automatically created by the user's browser when they visit the website and which are stored on their end device (e.g. laptop, tablet, smartphone or similar). They do not contain any viruses, Trojans or malware and do not cause any damage to the end device. On the one hand, session cookies are used, which are automatically deleted after the user leaves the website, and on the other hand, cookies that allow us to recognise that a user is visiting the website again. These are deleted after a certain time. Most browsers accept cookies automatically. However, you can change the relevant settings in your browser yourself and set restrictions or deactivate them completely. However, the latter may mean that you cannot use all the functions of the website. Further information on cookies can be found, for example, on the following website: https://www.allaboutcookies.org/.

7. Social Plugins

So-called social plugins ("plugins") from third-party providers are used on our website. The plugins can be recognised by the logo of the respective social network. When you call up our website, your browser establishes a direct connection to the servers of the third-party provider. The content of the plugin is transmitted directly to your browser by the respective third-party provider and integrated into the page. Via the plugins, we offer you the opportunity to interact with the social networks and other users. The data transfer takes place regardless of whether you have an account with the third-party provider and are logged in there.

8. Third-party software used
8.1 Privacy policy for HubSpot

Our website uses Hubspot, a marketing automation software from HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a software company based in the USA with a European office in Ireland. Hubspot helps us to analyse the use of our portal. Hubspot uses cookies for this purpose.

Certain usage data is linked to your person (e.g. after entry in a registration form) and stored in our CRM. This enables us to send you information and offers tailored to your interests.

You can find more information on the use of data by Hubspot in Hubspot's privacy policy at: https://legal.hubspot.com/de/privacy-policy. You can object to the use of this data processing at any time by preventing the storage of cookies via a browser setting.

8.2 Use of Google Maps

This website uses the Google Maps service. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. When you visit the website, Google receives the information that you have accessed the corresponding sub-page of our website. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Further information on the purpose and scope of data collection and processing by Google can be found at: www.google.de/intl/de/policies/privacy. You can object to the use of this data processing at any time by preventing the storage of cookies via a browser setting.

8.3 Google Ads

Google AdWords is an Internet advertising service that allows advertisers to place ads in Google's search engine results as well as in the Google advertising network. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google AdWords enables an advertiser to define certain keywords in advance, by means of which an advertisement is displayed in Google's search engine results exclusively when the user retrieves a keyword-relevant search result with the search engine. In the Google advertising network, the ads are distributed to topic-relevant websites by means of an automatic algorithm and in compliance with the previously defined keywords.

You can object to this data processing by preventing the storage of cookies via a browser setting or via opt-out under the following link: Opt-out.

8.4 Use of Google Remarketing

Our website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google advertising network. For this purpose, the interactions of users on our website are analysed in order to be able to show you targeted advertising on third-party sites. If you do not wish to use Google's remarketing function, you can deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for our website. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

8.5 Google Analytics privacy policy

We use Google Analytics, a web analytics service. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to analyse how you use the website. Among other things, it provides us with information about the number of visits, the length of time spent on the site and the content viewed, thereby allowing us to continuously improve our website. Further information and the applicable data protection regulations of Google can be found under Google Privacy and under Google Terms. Google Analytics is explained in more detail at this link.You can prevent the use of Google Analytics by clicking on this link: Disable Google Analytics.

8.6 Google Tag Manager

Google Tag Manager is a solution with which you can manage so-called website tags via an interface and thus integrate e.g. Google Analytics and other Google marketing services into your online offer. The Tag Manager itself, which implements the tags, does not process any personal data of the users. With regard to the processing of users' personal data, please refer to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

8.7 External payment service providers

We use Payrexx, a service for online payment procedures, for our offer. The service provider is Payrexx AG, Burgstrasse 20, 3600 Thun, Switzerland.

You can find out more about the data processed by Payrexx in their privacy policy. 

8.8 WhatsApp Business

WhatsApp for Business is used by us to easily get in touch with users. We only do this after you have explicitly consented to this use. No sensitive data (e.g. particularly sensitive personal data, salary data, employment and social security data, balance sheet and income statement data, etc.) may be exchanged via WhatsApp Business. Further information can be found in the Whatsapp Business data processing conditions.

9. Technical and organisational measures

Data processing is carried out using appropriate technical measures (e.g. encryption, access restrictions, data backups, etc.) and organisational measures to ensure that the personal data we hold is protected against partial or complete loss, unauthorised access by third parties and manipulation. Within the framework of the organisational measures, our employees and commissioned data processors who are entrusted with the processing of data are obliged to maintain confidentiality and to comply with the requirements of data protection law. However, the transmission of information via the Internet and other electronic means always presents certain security risks. We cannot guarantee the security of information transmitted in this way.

10. Duration of Storage / Deletion of Data

We store your personal data for as long as is necessary to fulfil the above-mentioned purposes. Your personal data may, however, be processed beyond this time, for example due to legal obligations to retain data or for the time during which claims can be asserted against Foundera. The length of time for which personal data is stored depends on the statutory limitation periods or the length of time during which claims can be asserted against Foundera.

11. Your Rights

You have the opportunity to exercise the following rights with regard to all data relating to your person:

To request information as to whether, and if so, what personal data we are processing about you.
To request the correction or completion of data stored by us.
The right to request the deletion of your personal data if the data processing is no longer necessary (in particular after termination of the contract). We will carry out this data deletion if and insofar as the storage of the data is not necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation (e.g. legal storage obligations), for reasons of public interest or for the assertion, exercise or defence of legal claims.
The right to request restriction and / or blocking of data processing, unless we are legally obliged to process it.
The right to object to data processing which we process on the basis of our legitimate interest. You are also free to revoke any consent you may have given at any time.
The right to request the personal data concerning you in a structured, common and machine-readable format free of charge.
The right to lodge a complaint with a competent supervisory authority. The competent supervisory authority in Switzerland is:

Federal Data Protection and Information Commissioner
Feldeggweg 1
3005 Bern, Switzerland

The competent supervisory authority in the Principality of Liechtenstein is:
Data Protection Authority Principality of Liechtenstein
Städtle 38
PO Box 684
9490 Vaduz, Principality of Liechtenstein
12th version of the data protection declaration and amendment

As soon as we add, change or delete functions or links on this website, we will adapt this data protection declaration. The most recent version replaces all previous versions.

Zurich, 27.01.2023