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Data Protection

Brief overview

Thank you for visiting Foundera. We take the protection of your personal data very seriously and want our customers to know what data we collect, use and pass on. Our aim is to ensure the greatest possible transparency with regard to personal data, which is why we have taken the following measures to comply with the statutory data protection regulations.

A. Recommendation

Log out of social media apps and online accounts before visiting websites (e.g. YouTube, Facebook, LinkedIn, Instagram, Pinterest, Twitter, etc.). Otherwise, your surfing behavior will be recorded by the providers of these services and assigned to your profile. Without prior opt-out, these providers will also record your visit to this website, even though no links to such providers are integrated on this website.

B. Controller / contact details

The following company is responsible for data processing on the website www.foundera.ch (hereinafter “website”)

Foundera AG
Bellerivestrasse 18
8008 Zurich
info@foundera.ch
CH-020-3052643-1

C. Summary of the handling of personal data

Personal data is processed when you visit the website and the application and, in particular, when you register as a user. Personal data is data that relates to an identified or identifiable person. Our services are aimed exclusively at persons resident in Switzerland. We therefore comply with Swiss data protection legislation (DSG, VDSG) and, if and insofar as applicable, with the provisions of the European General Data Protection Regulation (EU GDPR).

D. Legal requirements

We are legally obliged to protect personal data.

We have taken all precautions and measures within our sphere of influence and concluded corresponding agreements with external service providers so that we can guarantee the protection of this data to the best of our knowledge and belief, both online and offline.

In detail

1. Purpose of the processing of personal data

We process your personal data primarily in order to offer and provide our services, in particular to enable you to set up a company and to obtain advice from us and our partners in this context.

In particular, we process your personal data

  • to communicate with you and with third parties;
  • to provide, manage, secure and personalize websites, apps, online offers and other infrastructure
  • to conclude and execute contracts with you;
  • to enter into and perform contracts with our suppliers, customers and business partners with whom you interact and for customer relationship management
  • to enable our users to communicate and exchange documents with other users and third parties
  • to better understand our customers and their behavior and affinities and to assess and improve the acceptance of our services and our communication in connection with services;
  • on behalf of our users to check your economic performance;
  • for advertising and marketing for our own and other offers of the Mobiliar Group, e.g. for organizing events, competitions, etc. and for sending target group-specific information and marketing communications. Marketing measures are carried out on the basis of Foundera's legitimate interest or, where necessary, with your consent. You can object to this data processing at any time;
  • to prepare and process company acquisitions and sales and similar transactions;
  • for the administration and management of our IT and other resources;
  • for accounting, archiving, training and other administrative purposes;
  • to review and improve our internal processes;
  • to ensure the safety of our employees and our buildings and premises;
  • to review and comply with legal obligations, including orders from a court or authority; for compliance and to detect, investigate and prevent misuse;
  • to enforce our claims and the claims of affiliated companies and to defend claims against us, our employees, our affiliated companies and our contractual and business partners before courts and authorities in Switzerland and abroad.

The personal data processed by Foundera originates primarily from you personally (e.g. when concluding a contract, from telephone conversations, e-mail traffic). However, personal data may be matched with personal and non-personal information from publicly accessible sources (e.g. the Internet) for marketing purposes. Furthermore, personal data may also be collected by companies of the Mobiliar Group and matched with existing data in compliance with the applicable legal requirements. This also includes data on the use of their websites.

2. Contact by the visitor & newsletter

We also process personal data if you contact us as a website visitor, for example via a contact form, and voluntarily provide us with information such as your name and e-mail address. Which personal data is collected is determined by the information requested.

Foundera uses the communication channel e-mail, telephone and other notifications (e.g. push messages) to send you customized offers or relevant information. For all types, the personal data you provide (e.g. surname, first name, e-mail address) is used for a personalized approach.

When sending e-mails, push messages and other electronic channels, we may also process information about the response to messages (e.g. whether a newsletter/advertising e-mail was received and opened) in order to identify messages of interest to you and to optimize our measures for you. In addition, the use of our website that was visited via a link in the e-mail can be analyzed. We use this information to measure the success of a campaign. These evaluations are carried out in aggregated form, i.e. without personal reference.

Newsletters may be sent with your consent and in certain circumstances on the basis of a legitimate interest. You have the option to object to receiving further newsletters in each newsletter. To do so, use the link provided in the respective newsletter.

3. Disclosure of data to third parties

3.1 Passing on data to our partner companies

Personal data will only be passed on to third parties for use for their own purposes after a corresponding notice and based on your consent, if required by law.

Foundera is entitled to pass on the personal data entered by the founder to the partner companies in order to process the founder's orders. Partner companies process the data as independent controllers.

3.2 Order data processing

Data may be passed on to third parties if we involve third parties (contract data processors) as part of the fulfillment of our contractual obligations (hosters, development partners, etc.). These third parties may only process the data within the scope of our instructions and only within the scope of this privacy policy. In particular, they may not use the data for their own purposes.

4. Information from third parties

Foundera's partner companies inform Foundera whether the user has received a service or purchased a product after the referral. In the event of a successful referral, information on which service was received or which product was purchased is also transmitted. The data can be used to calculate the referral fee and for analysis purposes.

5. Transfer of data abroad

Data will not be transferred abroad for purposes other than those listed in this privacy policy. If the level of data protection abroad does not correspond to the Swiss or EU level, we will endeavor to contractually comply with the Swiss or EU level of data protection.

6. Cookies

We use cookies on our website and in the application to statistically record the way in which the website is used (e.g. number and type of visits to the website, information and user preferences as well as country and language settings). This information is used to make the website user-friendly and to optimize the information. Cookies are small files that are automatically created by the user's browser when they visit the website and are stored on their end device (e.g. laptop, tablet, smartphone, etc.). They do not contain any viruses, Trojans or malware and do not cause any damage to the end device. Session cookies are used on the one hand, which are automatically deleted after leaving the website, and on the other hand cookies that allow us to recognize that a user is visiting the website again. These are deleted after a certain period of time. Most browsers accept cookies automatically. However, you can change the relevant settings in your browser yourself and restrict or completely deactivate them. However, the latter may mean that you cannot use all the functions of the website. You can find more information about cookies on the following website, for example: https://www.allaboutcookies.org/

7. Social plugins

Social plugins (“plugins”) from third-party providers are used on our website. The plugins can be recognized by the logo of the respective social network. When you visit our website, your browser establishes a direct connection to the third-party provider's servers. The content of the plugin is transmitted directly to your browser by the respective third-party provider and integrated into the page. We offer you the opportunity to interact with social networks and other users via the plugins. Data is passed on regardless of whether you have an account with a third-party provider and are logged in there. 

8. Third-party software used

8.1 Privacy policy for HubSpot

Our website uses Hubspot, a marketing automation software from HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a software company from the USA with a European branch in Ireland. Hubspot helps us to analyze the use of our portal. Hubspot uses cookies for this purpose.
Certain usage data is linked to your person (e.g. after entry in a registration form) and stored in our CRM. This enables us to send you information and offers tailored to your interests.
You can find more information on data use by Hubspot in Hubspot's privacy policy at: https://legal.hubspot.com/de/privacy-policy.
You can object to the use of this data processing at any time by preventing the storage of cookies via a browser setting.

8.2 Use of Google Maps

This website uses the Google Maps service. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Further information on the purpose and scope of data collection and its processing by Google can be found at: www.google.de/intl/de/policies/privacy. You can object to the use of this data processing at any time by preventing the storage of cookies via a browser setting.

8.3 Google Ads

Google AdWords is an internet advertising service that allows advertisers to place ads both in Google's search engine results and in the Google advertising network. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google AdWords enables an advertiser to specify certain keywords in advance, by means of which an advertisement is only displayed in Google's search engine results if the user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, the ads are distributed to relevant websites using an automatic algorithm and taking into account the previously defined keywords.

You can object to this data processing by preventing the storage of cookies via a browser setting or by opting out via the following link: Opt-out.

8.4 Use of Google Remarketing

Our website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google advertising network. For this purpose, the interactions of users on our website are analyzed in order to be able to show you targeted advertising on third-party sites. Google stores cookies on users' devices for this purpose, but if you do not want Google's remarketing function, you can always deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

8.5 Privacy policy of Google Analytics

We use Google Analytics, a web analysis service. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to analyze how you use the website. Among other things, it provides us with information about the number of visits, the time spent on the site and the content viewed, thereby allowing us to continuously improve our website. Further information and the applicable data protection provisions of Google can be found under Google Privacy and under Google Terms. Google Analytics is explained in more detail under this link You can prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. 

8.6 Google Tag Manager

Google Tag Manager is a solution with which you can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into your online offering. The Tag Manager itself, which implements the tags, does not process any personal user data. With regard to the processing of users' personal data, please refer to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

8.7 External payment service providers

We use Stripe and Stripe Integration from HubSpot for our services.

Stripe is an online payment processing service. The service provider is Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. You can find out more about the data processed by Stripe in their privacy policy.

Stripe Integration by HubSpot is a service provided by HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a software company based in the United States with a European subsidiary in Ireland. To find out more about the data processed by HubSpot, please refer to their privacy policy.

8.8 WhatsApp Business

We use WhatsApp for Business to easily get in touch with users. We only do this after you have explicitly consented to this use. No sensitive data may be exchanged via WhatsApp Business (e.g. particularly sensitive personal data, salary data, employment and social security data, balance sheet and income statement data, etc.). Further information can be found in the data processing conditions of Whatsapp Business.

9. Technical and organizational measures

Data processing is carried out by taking appropriate technical measures (e.g. encryption, access restrictions, data backups, etc.) and organizational measures to ensure that the personal data available to us is protected against partial or complete loss, unauthorized access by third parties and manipulation. As part of the organizational measures, our employees and contract data processors commissioned with the processing of data are obliged to maintain confidentiality and to comply with data protection regulations. However, the transmission of information via the Internet and other electronic means always poses certain security risks. We cannot guarantee the security of information transmitted in this way.

10. Storage period & data deletion

We store your personal data for as long as this is necessary to fulfill the above-mentioned purposes. After that, your personal data will generally be deleted or anonymized. However, your personal data may continue to be processed beyond this period, for example due to statutory retention obligations or for the period during which claims can be asserted against Foundera. The storage period is largely determined by the statutory limitation periods or the period during which claims can be asserted against Foundera.

11. Your rights

You have the option of exercising the following rights for all data relating to your person:

  • To request information about whether, and if so, which personal data we process about you.
  • To request the correction or completion of data stored by us.
  • The right to request the deletion of your personal data if the data processing is no longer necessary (in particular after termination of the contract). We will delete this data unless and insofar as the retention of the data is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation (e.g. statutory retention obligations), for reasons of public interest or for the assertion, exercise or defense of legal claims.
  • The right to request the restriction and/or blocking of data processing, unless we are legally obliged to process the data.
  • The right to object to data processing that we process on the basis of our legitimate interest. You are also free to revoke any consent you have given at any time.
  • The right to request the personal data concerning you free of charge in a structured, commonly used and machine-readable format.
  • The right to lodge a complaint with a competent supervisory authority.

The competent supervisory authority in Switzerland is
Federal Data Protection and Information Commissioner
Feldeggweg 1
3005 Bern, Switzerland

The competent supervisory authority in the Principality of Liechtenstein is
Data Protection Authority Principality of Liechtenstein
Städtle 38
P.O. Box 684
9490 Vaduz, Principality of Liechtenstein

12. Version of the privacy policy and changes

As soon as we add, change or delete functions or links on this website, we will amend this privacy policy. The most recent privacy policy replaces all previous versions.

Zurich, 27.01.2023